What does ‘well-led’ mean?

According to the CQC,  a ‘well-led’ service (in both the adult social care and healthcare sectors) is one where : …the leadership, management and governance of the organisation make sure it’s providing high-quality care that’s based around your (the service user’s) individual needs, that it encourages learning and innovation, and …

Is ‘good’ good enough?

Is ‘good’ good enough? This may sound a rather strange question, especially for providers who have worked hard to ensure they get a ‘good’ CQC rating in all or most of the five domains that the CQC now looks at in every inspection. However, I would argue that there are …

A perfect storm?

Two stories relating to social care have caught my eye in the last few days.  The first was an article in The Guardian which claims that the imminent crisis in the residential care home sector will dwarf the current problems of the UK steel industry.  The second comes from the …