Can QA be made to work?

In this post I want to explore the whole concept of quality assurance (QA) with particular reference to adult social care providers, i.e. those providing residential and home care services (although much of what I’m going to say is applicable to the broader health and social care sector as a …

Is ‘good’ good enough?

Is ‘good’ good enough? This may sound a rather strange question, especially for providers who have worked hard to ensure they get a ‘good’ CQC rating in all or most of the five domains that the CQC now looks at in every inspection. However, I would argue that there are …

A perfect storm?

Two stories relating to social care have caught my eye in the last few days.  The first was an article in The Guardian which claims that the imminent crisis in the residential care home sector will dwarf the current problems of the UK steel industry.  The second comes from the …