Approaches to organisational culture

There are as probably as many definitions of organisational culture as there are management consultants and organisational studies specialists who have an opinion on this subject.  However, they all tend to say the same thing, albeit in different ways, and in particular they emphasise the fact that ‘culture’ is a …

The CQC, quality and culture

Over the last eighteen months or so the Care Quality Commission (CQC) has significantly changed the way it inspects health and social care providers, i.e. hospitals, care homes, domiciliary care services, mental health services, as well as expanding its remit, for example by now inspecting GP practices. Instead of the …