Whilst the KLOE Audit Toolkit provides a comprehensive resource relating to service monitoring, some providers and managers prefer to have a more ‘traditional’ onsite, face-to-face approach. In fact, such an approach can complement the resources provided by the Toolkit. Therefore, Therapeia can provide bespoke training on quality assurance (QA) and good governance within the residential and home care services sector. The training is based around a number of core QA elements which include:
- The nature of QA and governance in this sector
- The work of the CQC in relation to QA and governance
- Building a Culture of Quality
Such training can easily be adapted to the needs of specific services and individuals.
Please email me with your specific training requirements.