Staying One Step Ahead

Demystifying quality assurance and the CQC In my experience, many providers and managers of residential or home care services associate the term ‘CQC’ with inspections (usually unannounced), panic and anxiety, unwarranted interference and disruption, anger and resentment, reports and ratings, and a range of other activities processes, thoughts and emotions …

A perfect storm?

Two stories relating to social care have caught my eye in the last few days.  The first was an article in The Guardian which claims that the imminent crisis in the residential care home sector will dwarf the current problems of the UK steel industry.  The second comes from the …