Seeing the big picture

In my previous post I suggested that although a great deal of a manager’s time in the social care field is, by its very nature, taken up with ‘fire-fighting’ and crisis management, it is still possible to keep this under control and to prevent things from spiralling totally out of …

Beyond crisis management?

In my experience, it’s a very luck care home or domiciliary care manager indeed who is not spending most of their time engaged in ‘fire-fighting’ or, to use the slightly more ‘professional’ term, crisis management.  To a certain extent this goes with the territory: care work is by its very …